Privacy Policy

This website is owned and operated by DriveGain Limited, a company registered in England and Wales with the company number 06516875.

This privacy policy sets out how DriveGain uses and protects any information that you give DriveGain when you use this website, or enable data to be uploaded from another device to the website.

DriveGain is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

DriveGain may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th September 2011.

What we collect

We may collect the following information:

  • Your name
  • Your contact information including email address
  • Information for your profile
  • Information on journeys you have driven recorded by our mobile phone application
  • Information about settings and usage of the application on the mobile phone

What we do with the information we gather

We require this information to provide the website services, and for the following reasons:

  • We may use the information to improve our products and services
  • With the exception of email updates that you explicitly opt in to, we will only send you emails about important service issues with the website (such as site maintenance), security issues, or major new functionality that has become available on the website


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Anonymised Data

From time to time we may share information about driving patterns and fuel usage with third parties, or for our own marketing purposes.

When we compile this information we will make sure that the data is totally anonymised:

  • Any information that could personally identify any user will be removed
  • All GPS location information giving the start and end points of journeys will be removed

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • You can opt in or out of automated emails and Twitter/Facebook posts at any time on your account page
  • You can remove any information you do not want to be publically visible on your profile page by editing the profile on your account page
  • You can delete your account and we will permanently remove all your information from our database
  • If you do not wish to upload location information about the start and end points of each journey you can disable this in the mobile application

We will not sell, distribute or lease your personal information to third parties (unless we are required by law to reveal some information).

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will promptly correct any information found to be incorrect.